Take your assessments online

Katherine McEldoon and Emily Schneider

If your preference is to use a traditional summative exam, these research-based tips can make the online experience better for you and your students.

Young girl on laptop

Here are some research-based tips on how to make the online assessment experience better for you and your learners

Create clear and specific rules and instructions so students know exactly what to do.

  • Online assessment is new for your students. Reduce anxiety by clearly communicating the rules and instructions before the exam so there are no surprises. For example, if you would like them to write their essays in paragraphs or to show their work for problem sets, be sure to explicitly state this.
  • The rules may include how many opportunities students have to complete the exam, if they can or cannot save and come back later to finish, if they need to put away all mobile devices, and whether it is an open or closed book exam.
  • Provide other details such as the list of learning objectives the exam will address, how many questions to expect, the amount of time they will have to complete the exam, how many points each question is worth, and so on. A study guide or a practice test can also help your students prepare.

Reduce the opportunities for cheating

  • Password protect your exam and limit students to one login attempt.
  • Require students to complete a statement of honesty before beginning the exam (this can be done through a digital form or added as the first item of the exam).
  • Open and close access to your exam session within a predetermined time period.
  • Shuffle items or create multiple versions of the exam to randomly assign to students.
  • Create a pool or item bank to pull random questions from (many platforms allow for this and most learning management systems.
  • Ask students to justify or explain their answers by adding an open response field after each selected-response question.
  • If you don’t have the capabilities listed here, use more open-ended question types instead of true/false or multiple-choice questions.

Make sure students can reasonably complete the exam within the time allotted

  • Unless you are assessing how quickly your students can complete the exam, allow them ample time to complete it. It is important to keep in mind that your students don’t know the knowledge and skills as well as you do, so be sure to cushion each item with more time than you would expect to take to complete it yourself.
  • If possible, have an assistant or colleague proofread your exam before it is time to administer it.

Align your exam questions to learning outcomes

  • Regardless of whether the exam is online or on paper, if you are creating it from scratch, make sure you use the objectives as your guide as you develop the questions.
  • Determine which types of questions or items best reflect the learning objectives. For example, if the objective requires a student to critique a poem, then an essay question would be a more logical and efficient choice than a multiple choice question.

Base scoring and point values on the complexity and difficulty of the questions

  • For instance, if you have a multipart question, consider assigning partial credit for each part of the question if the system allows. For math or science problem sets, allow students to show their work such as by sending in a photo of their workings or describing the steps they took to solve a problem or complete a process.

About the authors

Katherine McEldoon, PhD
Katherine is a Senior Research Scientist at Pearson. Trained in cognitive science research labs across the country, she has worked to connect insights from the science of learning to educational practice throughout her career. Katherine earned her PhD in Cognitive Development and was an Institute of Education Sciences’ Experimental Education Research Fellow at Vanderbilt University’s Peabody College of Education. Her postdoctoral work at Arizona State University centered on a research partnership between The Learning Sciences Institute and ASU Preparatory Academies, incorporating a theory of active learning into middle & high school teacher pedagogy. Since then, she has continued to bridge research and practice outside of academia, working with educational technology start-up companies, state governments, and more. Katherine firmly believes in the power of enabling educators with insights from research and incorporates this mindset into her work at Pearson.

Emily Schneider, PhD
Emily has spent more than a decade researching and designing learning experiences for higher education. As a Senior Learning Designer at Pearson, she helps product teams create effective and engaging digital learning experiences at scale. Emily believes that we should take advantage of technology for what it offers but never forget the power of the embodied human experience. She holds a PhD in Learning Sciences and Technology Design from Stanford University.

How to motivate your students

Dan Belenky

We know that motivation is an important tool in helping students to achieve more. When combined with other self-management abilities (like planning and organising work), motivation is a bigger predictor of grades than IQ. So how can we encourage this in our students?

Learner doing homework at home

Frequently, people think of motivation as something either present or absent. “Jo is a motivated student, but Ali isn’t.” However, academic research on motivation has revealed that a more productive question to focus on is, “What factors are motivating this person’s behaviors right now?” With this lens, we don’t focus as much on whether or not a person is motivated, we focus on whether the motivation a person is experiencing is appropriate for goals they are pursuing, and the environment.

As learning is increasingly happening in online environments, independently driven, and over the course of the lifetime, this kind of lens becomes even more critical. As we move from thinking of motivation as “the fuel” of behavior to considering it as a tool to effectively “steer and accelerate” towards your goals, this guide will give you ideas on how to better support different aspects of motivation to lead to improved learning outcomes.

A growth mindset will help students if they hit a bump in the road.

We all hit bumps in the road—it’s inevitable. But what happens next? Some people may feel demotivated, taking the difficulties as a sign that they don’t have what it takes to succeed. Others may see these difficulties as important parts of the journey—they feel driven to overcome these challenges, as a way to improve and develop one’s abilities and skills.

Academic research has explored these two different perspectives people may hold, labeling the idea that you have a set amount of ability which can’t be increased a fixed mindset and the belief that your abilities can develop as a growth mindset. For example, a student with a fixed mindset will say, “I give up, I can’t do this!” But a student with a growth mindset will say, “I can improve if I keep trying.”

How can you help students develop a growth mindset?

“Direct” Approaches: How to talk to your students about growth mindset

  1. Help students develop a growth mindset by talking about what it is and how to adopt it.
  2. After introducing growth mindset, ask your students to write a brief letter to a student in another school, or a student who will take the same course in the future. The goal of the letter is to explain what growth mindset is, why they should adopt one, and some strategies to do so. Having students do this exercise can help them internalise those ideas.

“Indirect” Approaches: How to create a “growth-oriented” context in your class

  1. Pay attention to how you structure your class and the signals it sends to your learners. Are you structuring assignments in ways that reward incremental progress (e.g. letting students rework problems for more credit)?
  2. Consider the language you use with students, and make sure to highlight both the effort as well as approaches that are likely to lead to success. Pair messages like, “Keep trying, I know you can get it!” with actionable steps they can take (e.g., “Before your next attempt, why don’t you talk this problem over with one of your classmates and see if you can figure out what part is giving you the most trouble.”)

How do they determine their progress?

A student’s motivation is more likely to increase if they gauge their progress by looking at their own improvements, rather than by comparing themselves to others.

Some goals are self-focused—they use self-referenced improvement as their barometer (e.g. “How have I developed from when I started?”)—which some researchers refer to as “mastery goals.”

Others may use their peers as a way to gauge their own achievement (e.g. “How am I doing compared to everyone else?”), often labeled as “performance goals.”

You should encourage mastery goals as a general approach and think strategically about places where performance goals can be used effectively. It is important to have a classroom-oriented more around progress than markers of performance (like scores). Here are three ways you can achieve that:

  1. Structure lessons and assignments so they continuously build off one another.
  2. Demonstrate individual students’ progress compared to their own benchmarks.
  3. Allow and encourage revision of work (where possible, such as submitting multiple drafts of writing or reworking of incorrect homework problems).

Help students see that it’s worth the effort.

We all do this—either subconsciously or explicitly. We ask ourselves, “How hard is it going to be?” and, “What do I get out of it?” before deciding to do a task. If students believe they have the knowledge and skills to succeed and understand the value of what they’re doing, they are more likely to be motivated.

Balance external rewards with activities that increase internal motivation.

Another way of increasing motivation relies on extrinsic (external) factors—rewards of various kinds, or the avoidance of punishment—rather than internal factors. While it would not be a good idea to have people rely solely on extrinsic motivation, it can have a place in the suite of tools available. You will find a table in the full report that will help you decide when it is appropriate to use it.

The different aspects of motivation discussed in this guide provide potentially useful ways of increasing students’ engagement and perseverance in their learning journey. In the full report, you can read how two educators improved their students’ motivation.

About the author

Dan Belenky is Director of Learning Science Research at Pearson. Prior to joining Pearson in 2014, he was a Post-Doctoral Fellow in the Human-Computer Interaction Institute at Carnegie Mellon University. Dan earned his PhD in Cognitive Psychology at the University of Pittsburgh, where he studied how student motivation interacts with (and is impacted by) innovative instructional methods. His current research projects explore how insights from cognitive psychology and behavioral science can be used to improve learner outcomes, at scale.